Privacy Policy
LB Skin & Wellness
10415 Double R Blvd
Reno 89521
LB Skin & Wellness provides professional skincare, wellness, and massage services designed to help clients look and feel their best. This Privacy Policy explains how we collect, use, and protect your information when you visit our Website (https://lbskinwellness.com/), schedule appointments, or contact us. By using this Website, you agree to the practices outlined below. If you do not agree with this policy, please discontinue use of the Website.
Definitions
- Non-Personal Information (NPI): Information that does not identify you personally, such as browser type, device information, pages visited, and general website usage statistics.
- Personally Identifiable Information (PII): Information that can be used to identify you, including your name, email address, phone number, appointment details, and information you provide through contact forms or consultation requests.
Our Commitment to Your Privacy
At LB Skin & Wellness, your privacy is important to us. We understand that wellness and skincare services often involve personal information, and we are committed to handling that information responsibly. We do not sell, rent, or misuse your personal data and take reasonable steps to protect it.
Nevada Privacy Rights
Nevada residents have certain rights under Nevada law regarding the sale of covered information. LB Skin & Wellness does not currently sell personal information as defined by Nevada law. Nevada residents who wish to inquire about their privacy rights or submit a request regarding their personal information may contact us for further information.
Do Not Track Signals
Some web browsers offer a "Do Not Track" feature that allows users to indicate their preference regarding online tracking. Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to all such signals.
Information We Collect
When you contact us, submit a form, request information, schedule an appointment, or use our patient portal, we may collect personal information such as your name, email address, phone number, and service preferences. This information allows us to provide consultations, coordinate appointments, and deliver personalized services.
We may also collect non-personal information such as your IP address, browser type, device information, and website activity to improve Website performance and user experience.
Cookies
Our Website may use cookies to enhance functionality and improve your browsing experience. Cookies help us understand visitor behavior, remember preferences, and optimize site performance. You may disable cookies through your browser settings, although certain features of the Website may not function properly.
Website Analytics
We may use analytics tools to better understand how visitors interact with our Website. These tools collect anonymous information such as page visits, time spent on pages, and general traffic patterns. This information helps us improve our Website, services, and customer experience.
How Information Is Used
We use your information to respond to inquiries, schedule appointments, provide skincare and wellness services, send appointment reminders, and improve our customer experience. Information may also be used to communicate important updates regarding services or policies.
We do not use your information for unsolicited third-party marketing.
Information Sharing and Disclosure
LB Skin & Wellness does not sell or trade your personal information. We may share information with trusted service providers who assist with appointment scheduling, website operations, payment processing, or communication services. These providers are required to protect your information and use it only for authorized purposes.
We may also disclose information when required by law or to comply with legal obligations.
Your Choices
You may request access to, correction of, or deletion of your personal information at any time. If you no longer wish to receive communications from us, you may contact us and request removal from our contact lists.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we continuously work to maintain strong security practices.
Third-Party Links
Our Website may contain links to third-party websites or social media platforms. LB Skin & Wellness is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.
Patient Portal
If you use our patient portal, we may collect and store information necessary to facilitate appointment scheduling, client communications, service coordination, and related business operations.
We implement reasonable administrative, technical, and physical safeguards to help protect information submitted through the portal. Information may be retained and disclosed as required by applicable federal and Nevada laws, regulations, legal processes, or professional obligations.
Children's Privacy
Our Website and services are intended for adults and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If such information is discovered, it will be removed promptly.
Policy Updates
LB Skin & Wellness may update this Privacy Policy periodically to reflect changes in services, technology, or legal requirements. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact form available on our Website.
LB Skin & Wellness
10415 Double R Blvd
Reno 89521
Phone: 775-541-7496
Email: lbadmin@lbskinwellness.com